Terms & Conditions
Last updated: April 15, 2026
These Terms and Conditions govern your use of the GLOAM website and the purchase of products from Gloam Skin Private Limited. By accessing our website or placing an order, you agree to these terms.
1. Company Information
This website is operated by Gloam Skin Private Limited. References to "GLOAM", "we", "us", or "our" refer to Gloam Skin Private Limited.
2. Products
We make every effort to display product colours, features, and specifications as accurately as possible. However, actual colours may vary slightly depending on your device's display settings. Product descriptions are provided for informational purposes and do not constitute medical advice.
Disclaimer: GLOAM LED Face Masks are cosmetic wellness devices. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you have specific skin conditions or are on photosensitizing medication.
3. Ordering & Pricing
- All prices are listed in Indian Rupees (₹) and are inclusive of applicable GST unless stated otherwise.
- We reserve the right to modify prices without prior notice. The price at the time of order placement will apply to your purchase.
- Orders are subject to product availability and confirmation.
4. Payment
We accept payments via UPI, Net Banking, Debit Card, Credit Card, and Credit Card EMI through our payment partner, Razorpay. All transactions are secured with 256-bit SSL encryption.
5. Shipping & Delivery
- We offer free shipping on all orders across India.
- Estimated delivery time is 5-10 business days depending on your location.
- You will receive tracking information via email and/or WhatsApp once your order is shipped.
- Risk of loss transfers to you upon delivery to the shipping carrier.
6. Returns & Refunds
Please refer to our Refund Policy for complete details. We offer a 30-day, no-questions-asked return policy, provided the product is in good condition.
7. Intellectual Property
All content on this website — including the GLOAM name, logo, product designs, text, images, and graphics — is the property of Gloam Skin Private Limited and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Gloam Skin Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.
10. Changes to These Terms
We reserve the right to update these Terms at any time. The updated version will be posted on this page with a revised date.